At Duet All, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit our website, contact us, or use our services.

We provide career coaching services, including consultations, resources, and online workshops. As part of this work, we may collect certain personal information to deliver our services effectively and improve your experience.

Our approach to privacy is guided by three principles:

• Transparency — We clearly explain what data we collect and why.

• Control — You decide how your information is used and can request changes at any time.

• Security — We protect your data with appropriate technical and organizational safeguards.

We may collect the following information when you interact with us:

• Name

• Phone number

• Email address

• Home or service address

• Information about the services you request

• Appointment details

• Payment information (processed securely through third-party payment providers)

• Any information you voluntarily provide through contact forms, emails, or phone calls.

Our website may also automatically collect certain information, including:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on our website

• Cookies and similar technologies

We use your information to:

• Schedule and provide our services

• Respond to inquiries

• Prepare estimates

• Process payments

• Communicate appointment reminders or updates

• Improve our website and customer experience

• Send promotional offers or newsletters (only if you choose to receive them)

• Meet legal and business obligations

Sharing Your Information

Duet All does not sell, rent, or trade your personal information.

We may share your information only with:

• Payment processors

• Website hosting providers

• Scheduling or customer management software

• Service providers who help operate our business

• Government authorities when required by law

These third parties are required to protect your information.

We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no internet transmission or electronic storage method is completely secure.

Your Privacy Rights

Depending on where you live, you may have the right to:

• Request access to your personal information

• Correct inaccurate information

• Request deletion of your information

• Opt out of marketing communications

• Request information about how your data is used

To exercise these rights, please contact us using the information below.